|
If you're experiencing a bug or glitch with your
DP501 receiver, try this Power Cycle procedure first.
Power Cycle Procedure:
- Unplug power cord from outlet, wait 15 sec or
so
- Plug power cord back into outlet
- Pull smartcard out and push back in to force
receiver to re-read
- Push and hold power button on front panel for
10 sec.
The Power Cycle step will often fix the problem.
If you continue to have a problem, you can try the Memory Dump procedure.
Memory Dump:
- Navigate to the "Diagnostics" page by
pushing "Menu-6-3" on your remote
- Push Info, Info, Right Arrow (Browse), Left
Arrow (Theme)
- The Memory Dump & Device Status screen
appears
- Look at the top line, third field from the
left. This is the Watchdog Counter. If number displayed is larger than
0005, your receiver might have a problem. If it's much higher, you probably
need to replace the receiver.
- To clear the memory, push the TV/Video
or Info button.
Beginning with software version 118, DISH is
spooling the FAT table information from the satellite. This allows us to
re-initialize the hard drive file system.
Hard Drive Fat Table Dump:
- Perform the Memory Dump procedure
- Push the PVR Stop button instead of the
TV/Video or Info button
- You'll see an Information 315 message
saying the hard drive file system has been re-initialized...
- Pull the power cord from wall or press front
panel Power Button.
|
View Cart